FAQs
About Us
What is Tiny Thinkers?
Tiny Thinkers is your go-to shop for educational toys, Montessori-inspired furniture, and learning tools designed to inspire creativity, critical thinking, and active play in children of all ages. We carefully curate high-quality, hands-on products that support child development in fun and engaging ways. Whether you're looking to encourage sensory exploration, problem-solving, or independent learning, Tiny Thinkers offers tools to enrich your child's learning journey.
What is the Montessori method?
The Montessori method is an educational approach that emphasizes child-led learning through hands-on activities. Developed by Dr. Maria Montessori, it fosters independence, creativity, and critical thinking by allowing children to learn at their own pace and explore their natural curiosity. At Tiny Thinkers, our Montessori-inspired products align with these principles, helping children develop key skills while engaging in active, purposeful play.
Products
What age range are your products suitable for?
Our products cater to a wide range of age groups, making it easy to find items that are perfect for your child’s developmental stage. You can explore our selections by age categories:
- Baby & Toddler (0-2 years): Ideal for sensory play, fine motor skill development, and early learning activities.
- Preschool (3-5 years): Focused on fostering independence, creativity, and early educational concepts.
- School Age (5-7 years): Supports advanced motor skills, problem-solving, and critical thinking.
- School Age (7+ years): Encourages STEM learning, creativity, and complex problem-solving with age-appropriate challenges.
Are your products safe for children?
Yes, the safety of your child is our top priority! All of our products meet the highest safety standards and are carefully selected for their quality and durability. Each item is sourced from certified suppliers to ensure it’s safe for children of all ages. Rest assured, we thoroughly vet every product before offering it to you, so you can feel confident that your child is in good hands.
Shipping & Delivery
Where do you ship from?
We are committed to offering our customers the best value and service. That's why we ship from various warehouses located in predominantely Europe, and Asia. Depending on stock availability and the fastest route, your order will be dispatched from the closest warehouse to ensure timely delivery.
How long does the handling process take?
Our standard handling time is 2-3 business days. Once your order has been prepared and packed, it is handed over to our local shipping partners, ensuring quick and reliable service. Delivery partners are chosen based on your location and the fastest available option.
What are the delivery times?
Delivery times can vary depending on your region. Here is a general estimate for the countries we ship to:
- Europe (EU) 5-8 business days
- United Kingdom: 5-8 business days
- Canada: 5-8 business days
- Australia: 3-5 business days
- Asia 3-5 business days
- New Zealand: 3-5 business days
- United states: 5-8 business dayss.
Why is my order being shipped in multiple packages?
If your order contains multiple items, they may be shipped from different warehouses based on availability. To ensure the fastest possible delivery, some products may arrive separately and at different times. This way, you receive the available items as soon as possible while we source the remaining ones.
Payment & Security
Are my payments secure?
Your payments are 100% safe and secure. We use the most trusted and secure payment gateways, ensuring that your personal and payment information is protected at all times. We also offer PayPal as a payment option for added security.
What currency are your prices listed in?
As a European-based company, all our prices are listed in EUR. We are actively working on adapting the currency display for different markets to provide a more convenient shopping experience for customers worldwide.
How do I apply a discount code?
Applying a discount code is easy! During checkout, you’ll see a field labeled “Gift card or discount code.” Simply type or paste your code into the box and click “Apply” to instantly enjoy your discount.
Returns & Cancellations
Can I cancel my order after it’s been placed?
Yes, you can cancel your order if it has not yet been shipped. Please contact us immediately if you need to make changes or cancel your order. If your order has already been dispatched, a return process will be required. Don’t worry, we’ll guide you through the steps to ensure everything is handled smoothly.
What is your return policy?
If you need to return a product, we offer a 14-day return policy for unused and undamaged items in their original packaging. Contact our customer support team for assistance, and we’ll provide detailed instructions on how to return the item and receive your refund.
Additional Information
Do you offer gift cards?
Yes, we offer digital gift cards, which are a great choice for birthdays, holidays, or any special occasion! These gift cards can be used on any product in our store, allowing your loved ones to choose the perfect toy, furniture piece, or learning tool for their little ones. Our gift cards are easy to purchase and redeem online.
Can I track my order?
Yes, you can easily track your order. Once your order has shipped, you will receive a tracking number via email. This will allow you to monitor your shipment's progress and know exactly when it will arrive. If you experience any issues with tracking, feel free to contact our support team for assistance.